Delivery of injectable and oral steroids to the US, UK and Worldwide – Our reliable shipping methods are guaranteed to turn you into a loyal customer.
Once an order is paid and payment passes our manual verification (check out our Payments section), the order is considered as paid.
Products are then shipped from different locations: Europe, Singapore, India or Thailand.
They are packed with great care and attention to ensure they pass any customs controls and arrive completely intact. Ampoules are inserted into special trays and vials are wrapped well. We also take a picture of every parcel and send that to you – see examples in our Inventory section.
Once a package is processed for shipment and sent to the postal service, it is examined by export customs.
We can complete this process without incident since we send our products from locations that have no limitations on the shipment of such sports supplements.
However, it may take 2-3 business days for the item to be shipped out.
A tracking code is sent to the customer as soon as we receive it from the postal service. But, due to postal service delays, it may take 1-4 business days for it to appear online on any tracking system. Since we have different warehouses, your items may be shipped from different places. Hence your order may arrive in separate parcels. And you will get a tracking code for each one.
You can track your shipment on the USPS.com site for US customers, the Royal Post site for UK residents, or any local EMS shipping site.
There are some aggregated tracking sites like 17tracks.net that can also check the status of your delivery.
You can always check the status of your order on myorderstatus.net.
We also track packages from our side and, if for some reason it has not moved in a while (over ten business days), we will send you an email notification of this.
If the order is already in your country, we encourage you to call your local post office and enquire with them to find out if there has been a problem.
Usually, this happens when the post office has tried to deliver the package while you were out.
Our delivery success rate is 99% to the US and most other countries. But what if a package is stopped at customs?
In the rare case that a package is blocked at the border customs, here are some instructions for customers:
- You contact your local post office with your tracking code and request the status of your package.
- If the package has been stopped, you will get official notification.
- When we see this notification, we will pass your order on for FREE reshipping.
- If you do not receive a post office notification and your package status still does not show the delivery status 30 days after it’s been shipped, we will offer you two options: we refund you 50% of your order price* or offer FREE reshipping**.
- A refund of 50% of the total order price.*
- Or we can arrange FREE reshipping from another warehouse.**
Reshipping policy to the US, UK and other countries
Customers from the United States and United Kingdom represent 90% of our customers. We offer the following reshipping policy to all customers in these destinations, as well as worldwide.
If your package is stopped, it is most likely because your country’s regulations do not permit the postage of such products.
In such cases, we lose the products and shipping costs.
To partially solve this problem, we ask you to choose one of the following options:
Free reshipping is arranged once within a period of ten days. In most cases, we provide a tracking code for reshipped packages within five days.
We welcome you to choose one of the options and tell us your decision via our support ticket system.
*Refunds
The 50% refund offer excludes the shipping cost. Hence the shipping fee is not refundable. For example, if your order price is $100 and the shipping fee is $25, we will refund 50% of the order price only ($50).
Plus, we will offer you a 10% discount on your next order.
** Free Reshipping
We will arrange free reshipping under the following conditions.
Our suppliers provide products in packages that are completely different from the original package, specifically in cases where the first package is seized. Therefore steroids will come in boxes and vials that do not indicate the product contents. They will be packaged like regular sports supplements (proteins, casein, amino acids). As a result, the likelihood of this sort of shipment passing customs clearance is 100%, as evidenced by our numerous returning clients.
If you are a new customer, we welcome you to place a test order for a small amount or for one product only. This way, you can be confident that you are dealing with a reputable seller, and we will gladly offer you a discount on your new orders.