Delivery of injectable and oral steroids to the USA, UK and Worldwide – How we send packages to you in order to turn you into our loyal customer.
Once an order is paid and payment passes our manual verification (check out our Payments section), the order is considered as paid.
Products are then shipped from different locations: Europe, Singapore, India or Thailand.
Orders are packed with great care and attention in order to pass any customs control and to ensure that items arrive not damaged. Ampoules are inserted in special trays and vials are wrapped well. We also take a picture of every parcel and send it to the customer – you can check examples in our Inventory section.
Once a package is processed for shipment and sent to the postal service, it is examined by export customs.
Since we ship products from countries where there are no restrictions regarding shipping of such sport supplements, this process is passed without any problem.
However, it may take 2-3 business days for the item to be shipped out.
A tracking code is sent to the customer as soon as we receive it from the postal service. But, due to postal service delays, it may take 1-4 business days for it to appear online on any tracking systems. Since we have different warehouses, items that you buy may be shipped from different places. This means that your order may arrive in different parcels. You will get a tracking code for each parcel separately.
Shipping can be traced on the USPS.com site for USA customers, on the Royal Post site for UK residents or any local EMS shipping site.
There are some aggregated tracking sites like 17tracks.net that can also be utilized to check the status of your delivery.
You can always check the status of your order on myorderstatus.net.
We also track packages from our side and if for some reason a package has not moved in a while (over 10 business days) we will send you an email notification.
If the order is already in your country, we encourage you to call your local post office and ask what is wrong with the delivery.
Usually this happens when the post office has tried to deliver the package while you were absent.
Our delivery success rate is 99% to the USA and most countries. But what if a package is stopped at customs?
In the rare case that a package is stopped at customs. Here are some instructions for customers whose orders are stopped at the border:
- You contact your local post office with your tracking code and request the status of the package.
2. If the package has been stopped, you will get an official notification.
3. When we have seen this notification, we will pass your order on for FREE reshipping.
4. If you do not receive a post office notification and your package status still does not show the delivery status 30 days after it’s shipped, we will offer you 2 options: we refund you 50% of your order price* or offer FREE reshipping**.
Reshipping policy to the USA, UK and other countries.
Customers from the United States and United Kingdom represent 90% of our customers. We offer the following reshipping policy to all customers.
If your package is stopped this is most likely because your country regulations do not approve such products to be sent to you by post.
In such cases, we lose the products and shipping cost.
In order to partially solve this problem, we ask you to choose 1 of our 2 main proposals for our customers:
1) Refund of 50% of the total order price.*
2) We can offer to arrange FREE reshipping from another warehouse.**
Free reshipping is arranged once within 10 days. In most cases, we provide a tracking code for reshipped packages within 5 days.
We welcome you to choose one of the options and tell us your decision via our support ticket system.
The 50% refund offered is excluding the shipping cost. This means that the shipping fee is not refundable. For example, if your order price is $100 and the shipping fee is $25, we will refund 50% of order price only ($50).
Plus, we will offer you a 10% discount on your next order.
** Free Reshipping
We will arrange free reshipping under the following conditions.
Our product providers produce products in packages that are completely different from the original package, specifically for cases when the first package is seized. They offer steroids in boxes and vials that do not have any mention of the products that are packaged. Products are packed like regular sport supplements (proteins, casein, amino acids). So the chance that this type of package will pass customs clearance is 100% and this is proven by our several returning customers.
If you are a new customer, we welcome you to place a test order for a small amount or one product only. In this case you will be sure that you are dealing with a reputable seller and we will be pleased to offer you a discount on your new orders.